Last updated: 9/26/2025

At Ownz, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy outlines our process, timelines, and conditions for order deliveries.

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1. Order Processing

• Orders are processed within [2–3 business days] after payment is confirmed.

• Orders placed on weekends or public holidays will be processed the next business day.

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2. Shipping Methods & Delivery Time

• Local (Within Pakistan): Standard delivery usually takes [3–7 business days], depending on your city and courier service.

• International Shipping: Currently, we [do/do not] ship internationally. (Update this based on your business).

• Delivery times may vary due to weather, courier delays, or unforeseen circumstances.

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3. Shipping Charges

• Shipping fees are calculated at checkout based on your location and order size.

• Free shipping may be offered on orders above [insert amount, e.g., PKR 5,000].

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4. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email/SMS with a tracking number.

• You can track your order through our courier partner’s website or helpline.

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5. Incorrect Address / Failed Delivery

• Customers are responsible for providing the correct shipping address at checkout.

• If an order is returned due to an incorrect or incomplete address, re-delivery charges will apply.

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6. Delays & Liability

• While we do our best to deliver on time, Ownz is not responsible for delays caused by courier services, customs, or force majeure events.

• Once handed over to the courier, liability for delays or lost parcels lies with the shipping provider.

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7. Contact Us

For questions about your order or shipping, please contact us:

📧 Email: support@ownz.com